Following the announcement that over £35 million will be invested in the iconic hotel, Clark will play a key role in leading its transformation.
Clark joined The Caledonian in 2016 as Food and Beverage Manager, most recently serving as the Director of Food and Beverage. He has spearheaded multiple successful initiatives during his tenure and was awarded F&B Manager of the Year at the Hotel Cateys awards in 2023.
Clark will lead hotel operations, playing a guiding role in the hotel’s transformation, as well as championing the ESG policy. His priority is to ensure that The Caledonian Edinburgh continues to excel in its operations with a focus on guest satisfaction, team morale, and profitability. The hotel is proud to be awarded the Forbes Accreditation for luxury customer service.
Commenting on his new role, Ross Clark said: “I am honoured to take on the position of Director of Operations at The Caledonian Edinburgh as we begin a new chapter for our 120th anniversary. Our team’s unwavering dedication and enthusiasm is what makes the Caley truly special. I am excited to lead our team as we elevate our offering and continue to create exceptional experiences for guests.”
Nitin Ramtri, General Manager of The Caledonian Edinburgh, said: “We are thrilled to appoint Ross Clark as our new Director of Operations. With his extensive experience and passion for hospitality, we are confident that Ross will play a key role in driving our continued success during this exciting period of transformation.”
The Caledonian Edinburgh, located in the heart of the city, has stood as an iconic symbol of Edinburgh throughout its 120-year history.
