To meet escalating guest expectations, 54% of hotels will spend more on technology this year, according to Hospitality Technology’s (HT) 2016 Lodging Technology Study.
Their biggest priorities for technology spending, in order, are: payment security, guest room tech, bandwidth, and mobile engagement.
HT pulled together data from its 2016 Lodging Technology Study, combined with insight from industry thought leaders and hoteliers, to find more about out what’s shaping technology spending today.
Mobile solutions in particular will dominate the list of capital investments this year — six of the top new rollouts have a mobile component, ranging from mobile keys, to mobile payments, to location-based technology. Also high on to-do lists are improving data accessibility and security.
