Hotel Management International September 2012 - Page 1

Hotel guests say goodbye to check-in queues 27 September, 2012 Self-service kiosks, iPad ordering systems and RFID room keys are some of...

Growth vs the green agenda 27 September, 2012 Fairmont’s experience has shown that sustainability and luxury can go hand...

Michel Roux Jr: a family affair 27 September, 2012 As a representative of perhaps the most influential dynasty in the history...

Taste of tranquillity: Hotel Spa of the Year shortlist 27 September, 2012 The spa has become big business, with guests now demanding an array...

YO! heads home 27 September, 2012 YO! owner and entrepreneur Simon Woodrooffe spent 30 years in...

West greets east: hotel groups say ‘huanying’ to Chinese travellers 27 September, 2012 With China’s outbound tourism market anticipated to hit an unprecedented...

Hot.E: inside Europe’s hotel market 27 September, 2012 The Park Plaza Riverbank played host to this year’s Hotel...

Sheraton: a star in the ascendant 27 September, 2012 Fresh from a huge revitalisation project, Sheraton is embarking on a...

Design of the times: keeping up with changing tastes 27 September, 2012 For hotels to remain profitable, they must pay attention to design...