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Arne Sorenson: family values
As only the third CEO in the company’s history, and the first non-family member to hold the role, Marriott International’s Arne Sorenson has big shoes to fill and an exacting predecessor to impress. He talks to Phin Foster about leading the US’s largest publicly listed hotel group, growth strategies in new markets and building on Bill Marriott’s legacy.
Under African skies
While North Africa has been grabbing political and cultural column inches as the region seeks to redefine itself, an economic revolution is making headlines in sub-Sahara. Tom Vaughan investigates.
Succession plans at Rezidor
As CEO, Kurt Ritter came to define the Rezidor brand. So, what happens next? New CEO Wolfgang Neumann explains how he hopes to take the company forward, retaining the core principles that made Ritter’s tenure such a huge success.
Claus Sendlinger: the man behind Design Hotels
With two decades in the business, Claus Sendlinger of Design Hotels has long been lauded as a trend-spotter and industry luminary. But as the lifestyle market grows more saturated, how can premium design hotels continue to set themselves apart? He talks to Abi Millar about how the company’s task is changing and how its selection strategy has evolved.
A group effort: working towards the hotel industry’s sustainability goals
The industry’s biggest players have been dedicated to environmental and social sustainability for decades, but 2012 saw many of them take this commitment to the next level. Elly Earls meets IHG’s David Jerome, Starwood’s Andrea Pinabell and Accor’s Sophie Flak to find out why collaboration – at every level – is the only way to ensure they continue to hit their increasingly ambitious sustainability goals.
Prize catch: Nathan Outlaw at The Capital
The arrival of Nathan Outlaw at The Capital hotel has seen the chef bring his obsession with seafood from the Cornish coast to London. He talks to Phin Foster about the importance of family, the art of compromise and a fascination with fish.
Technology for 2013
Social media, mobile phones and tablet devices all have a key role to play in today’s hospitality market. Ted Horner of JBA Consulting takes us through the latest technology and how it’s changing the way in which hotels relate to their guests.
French connection: Jeff Galvin goes to Edinburgh
Jeff Galvin is a Michelin-starred chef and restaurateur. Known for their warm service and high-end French cuisine, his five London restaurants were recently joined by two more at The Caledonian, A Waldorf Astoria Hotel in Edinburgh. Here, he talks France, family tradition, and working with his brother.
Solid foundations
2012 has been a difficult year for the European hotel market, as liquidity for developers has faded away. Max C Luscher of KPMG, Hotel Management International’s new associate partner, looks at why successful financing is always underpinned by a successful hotel.
2012: a year of highs and lows for the hotel market
Economic trouble, civil unrest, the Olympic Games – it’s been another interesting year for Europe and the hotel market. Philip Kleinfeld takes in the highs and lows with Arthur de Haast, chairman of Jones Lang LaSalle Hotels, and Timothy Lloyd-Hughes, head of European hotel, leisure and gaming at Deutsche Bank.