All articles by Surendra Prasad Peravali
Hilton’s ‘Connected Room’ mobile app: phone it in
In December 2017, Hilton unveiled its Connected Room concept, a first-of-its-kind, high-tech guest room that enables customers to personalise and control every aspect of their stay from one central point – their mobile device. As the hotel giant prepares to roll out the programme, Patrick Kingsland sits down with Josh Weiss, its vice-president of brands and guest technology, to discover how the guest experience could be transformed.
Rebranding of Rezidor to Radisson: González in charge
A five-year operating plan seeks to establish the newly formed Radisson Hotel Group as one of the world’s top three hotel companies. The man charged with leading this transformation, Federico J González, sits down with Phin Foster to discuss his commitment to involving all stakeholders in the process, how he plans to get closer to the consumer and why this is much more than a pure numbers game.
Willms at the helm: Steigenberger Hotel Group’s Deutsche Hospitality
Appointed CEO of Deutsche Hospitality in January, Thomas Willms has wasted little time in making his mark, launching a new upscale brand that promises to help the German hotel operator gain a greater foothold in the franchise space, and open up an array of new opportunities at home and abroad. He speaks to Phin Foster about the value of honest branding, forging new partnerships and his vision for the next phase of Deutsche Hospitality’s evolution.
International Hotel Investment Forum: high hopes
From online travel giants to the heads of the ‘Big Four’ hotel brands, the industry’s leaders gathered in Berlin for the International Hotel Investment Forum in early March. Hotel Management International heard from owners, investors and CEOs about how the market is shaping up for the coming year.
Keeping up to date with latest trends in the hotel industry
In the second instalment of his two-part series for Hotel Management International, EHMA president Hans Koch reveals why hoteliers must keep up to date with drivers and trends in the industry, while also learning how to disrupt the disrupters.
Terror’s impact on European hotels
Thomas Emanuel, director of business development at STR, looks at how hotel markets in Europe have reacted to terror attacks over the past three years. This article was originally published in STR’s ‘Global Hotel Study’, a comprehensive overview of the hospitality industry covering more than 100 markets worldwide.
Addressing the safety of solo female guests in hotels
While depressing, it’s an unavoidable fact that hotels can sometimes be uncomfortable environments for solo female guests. How should operators ensure they recognise women’s security concerns and discreetly create safer spaces for those travelling alone? Abi Millar talks to Maiden Voyage founder Carolyn Pearson and Dukes Hotel Group’s managing director Debrah Dhugga.
Preparing hotel security for terrorist attacks
With the increase of terror attacks in recent years, hotels are under mounting pressure to ensure they have measures in place to protect guests and workers. Hotel Management International talks to Robin Rossman from STR, Paul Moxness of Carlson Rezidor and Even Frydenberg of Scandic about keeping hotels secure.
Hotel spas: the full wellness treatment
From city-centre grande dames to beachside hideaways, the spa has become a must for guests looking to rejuvenate mind, body and soul. But should operators aspire to carving out a niche for their wellness offering, or is it better to strive for something more universal? Rosewood’s Niamh O’Connell, Accor’s Andrew Gibson and ESPA founder Susan Harmsworth share their insights with Ross Davies.
European Hospitality Awards
Now in its eighth year, the European Hospitality Awards has gone from strength to strength to become one of the leading annual celebrations of the industry’s achievements. This year’s shortlists feature almost 60 outstanding entrants across 14 categories, recognising exceptional work within every area of the hotel sector. Winners will be revealed during a gala dinner at London’s Tower Hotel on 9 November.