All articles by ramachandrudu mangali
Effect of terrorist attacks on tourism: keep calm and carry on
Two years ago, tourists stayed away from Paris, Istanbul and Nice after a series of deadly attacks, but the European hotel market recovered swiftly after more recent incidents. Greg Noone talks to Thomas Emanuel, director of business development at STR, and Mehmet Önkal, managing partner at BDO Hospitality Consulting, about how attitudes towards the risk presented by terrorism have changed.
Welcome to the personalised wellness experience
Hotels are making it easier than ever before for guests to tap in and get their health fix. Elly Earls meets Hilton’s Melissa Walker, Chiva-Som’s Dr Jason Culp and spa consultant Kathryn Moore to find out how.
Market to millennials: select service
In an age of lifestyle hotel brands and affordable luxury, select service is all the rage, but what does this mean for the future of the hotel restaurant? Neil Thompson meets Michael Butler of Hyatt International, Generator Hostels’ Gui Jaroschy, and Amir Nahai of AccorHotels to discuss what operators must do to meet guest expectations in terms of choice and convenience.
Work, rest and play: Crowne Plaza’s fresh visual identity
Crowne Plaza has unveiled a fresh visual identity that challenges the accepted aesthetics of business hotels. Eleanor Wilson talks to Tom Lloyd of PearsonLloyd; Simon Kincaid, director of Conran + Partners; and NB Studio’s Dan Radley about finding a new creative direction and responding to the travel needs of today’s professionals.
The start-up of success: chief disruption officer of AccorHotels
Appointed by AccorHotels in April 2016, Thibault Viort remains the hospitality industry’s only chief disruption officer. Two years on, Greg Noone talks to the former entrepreneur turned start-up guru about how his department’s acquisitions and partnership strategy is helping the brand revolutionise the way it approaches hotel operations.
Meeting of minds: European Hotel Managers Association
Members of the European Hotel Managers Association convened in Marbella in March for the body’s 45th annual general meeting. High on the agenda was how best to harness the power of digital platforms within a luxury context, but delegates were also keen not to lose sight of the true meaning of hospitality. Hotel Management International was in attendance to hear from some of the continent’s most feted hoteliers.
Hilton’s Connected Room concept: phone it in
In December 2017, Hilton unveiled its Connected Room concept, a first-of-its-kind, high-tech guest room that enables customers to personalise and control every aspect of their stay from one central point – their mobile device. As the hotel giant prepares to roll out the programme, Patrick Kingsland sits down with Josh Weiss, its vice-president of brands and guest technology, to discover how the guest experience could be transformed.
Fighting fit: wellness amenities in hotels
In a wellness-obsessed age, the success of a hotel’s fitness amenities depends on much more than the design of the gym and how many classes it offers, as Hilton’s Melissa Walker, Westin’s Brian Povinelli and Wyndham’s Kate Ashton explain to Elly Earls.
Forging ahead: Airbnb’s new hospitality plan
Airbnb’s plan to seize yet another slice of the hospitality pie by launching branded apartments in Florida could be more bad news for traditional operators. Hotel Management International talks to Damien Perrot, senior vice-president for design and technical services at AccorHotels, about his company’s plans to wrest back the initiative by forging partnerships with start-ups.
Made in Japan: Nobu restaurants and hotels
From Malibu to Melbourne, Nobu restaurants have helped open diners’ minds to Japanese cuisine and the group is now making serious moves in the hotel space. Tina Nielsen meets founder Nobu Matsuhisa, COO Hiro Tahara and London general manager Andrew Milne.