All articles by Ky Nikitha
Ky Nikitha
2020 vision
As the industry steps into 2020, Emily Wilson, marketing manager at HTNG, casts a spotlight on the state of hospitality technology and where the focus should be in this bright new decade.
A question of sustainability
In October 2019, more than 40 delegates gathered at the Iris Ceramica Group’s London Gallery for a Hotel Management International Dining Club focused on sustainable hotel development and design. A panel featuring Kempinski’s PJ Gilbert, architect Dexter Moren and Giovanni Manfredi of Aermont highlighted the viewpoints and priorities of operators, architects and developers.
Market leader
A serial entrepreneur, investor and media commentator, Jeremy Jauncey founded Beautiful Destinations and has grown it into the world’s largest social media travel community. He is committed to redefining travel marketing in a digitally connected era by working with organisations ranging from national tourism boards to major multinational hotel brands. Speaking at Deloitte’s European Hotel Investment Conference, Jauncey covered the opportunity within social media marketing.
Come on in
In the age of the global nomad, small lifestyle concepts and big global players are making moves to try and harness the potential of co-working within their portfolios, but what impact is that having upon the manner that public spaces are conceived and designed? Abi Millar speaks to the Rockwell Group’s Greg Keffer and Stephane Bensimon, CEO of WOJO, to find out.
Up on the rooftop
A growing number of urban hotels are offering both guests and local clientele outdoor, pan-seasonal rooftop and outdoor spaces in which to wine, dine and mingle. Representing a new area of revenue generation, the al fresco trend could be here to stay, as Ross Davies reports.
Market on the top
With 2019 having come to a close, our partners at the industry leaders in hospitality analytics, STR, highlight six European hotel markets that experienced performance growth in 2019, and look at the some of the reasons behind the numbers.
Manage to success
In the current hotel environment, general managers are expected to take on many roles front of house as well as in the back office. Ezio A Indiani shares his ideas on what makes a hotel general manager.
Attention on tech
Hotels used to be known for in-room tech, with features that were unimaginable in the home. Now, it is the hotel industry that has to catch up, as technology becomes integrated into our everyday lives and needs an upgrade at an unparalleled rate. With connectivity key, Abi Millar speaks to Joshua Sloser, senior vice-president of digital product and innovation at Hilton, to discover what operators are doing to harness guest-owned technology in-room and if there are still areas with the ability to wow.
A career of a lifetime
With 25 years at the helm of Pandox, Anders Nissen has navigated financial crises, market transformation and two IPOs, establishing the Swedish company as one of Europe’s largest and most influential hotel owners. Patrick Kingsland hears Nissen discuss how he draws on a lifetime of experience in hospitality, the challenges of managing brand relations and why one will always find valuable business lessons out on the sports field.
Step into the breach
In November 2018, in what could prove a paradigm-shifting moment for the hospitality industry, Marriott International reported the second-largest data breach on record. With the UK watchdog already having announced plans to fine the hotel giant £99 million, what lessons has the sector at large taken away from this crisis and what is happening to data security questions as regulators clamp down? Patrick Kingsland investigates.