All articles by julian turner
julian turner
The insider – Arnaud Herrmann
AccorHotels sustainable development director Arnaud Herrmann has the important responsibility of implementing initiatives throughout the group’s properties. He is committed to combining business growth with sustainability goals, and getting the support of the entire team along the way.
Top honours – the 2016 European Hospitality Awards winners
After many applications and months of deliberation, the winners of the 2016 European Hospitality Awards were announced at a gala evening in London. Hotel Management International takes a look at this year’s victors.
Safety in numbers – Hotel Management International dinner discussion
In partnership with Hikvision, Hotel Management International invited leaders in the European hospitality security sector to Paris for a dinner discussion on the need for a collaborative approach towards guest safety and security.
Europe hotel overview – STR Global analysis
Many European hotel markets are struggling amid security concerns and political tensions. While several countries in Western and Northern Europe have posted performance declines, hotels in Eastern Europe thrived in Q3 2016, benefitting from increases in domestic and international tourism. STR Global gives insights on the region’s current outlook with its breakdown of the top and bottom five European countries in terms of RevPAR growth for Q3 2016.
Best of both – EHMA president Hans Koch
EHMA president Hans Koch explains the importance of balancing good revenue management with employee engagement.
Going Deutsche – CEO Puneet Chhatwal
Having rebranded from Steigenberger Hotel Group to Deutsche Hospitality, the German operator is ready to embark on the next phase of its mission towards becoming an international power player. Phin Foster meets CEO Puneet Chhatwal to discuss the motivations behind the change, expanding into emerging markets and the pressures of living up to the new name.
In the face of uncertainty – Deloitte’s 28th European Hotel Investment Conference
Deloitte’s 28th European Hotel Investment Conference saw some of the industry’s biggest names arrive in London to discuss how best to make opportunity out of uncertainty. Hotel Management International travelled to the Dorchester to hear from an array of hotel leaders, including Mandarin Oriental CEO James Riley and Mark Hoplamazian, president and CEO of Hyatt.
Northern lights – inside the Nordic hotel market
The Nordic hotel market remains underrepresented in the big international players’ portfolios but performance, especially in the region’s capitals, is buoyant. Local operators adept at running properties on tight margins are reaping the rewards. Bradford Keen speaks to Christian Kielgast, co-owner of Nordic Hotel Consulting, and Peter Tengström, CEO of Midstar, about the how the region is staying true to its roots.
Positive interaction – EHMA president Hans Koch
Far from being mere extensions of a property’s website, the ever expanding array of social media channels forms an increasingly vital part of a hotel’s communication strategy. EHMA president Hans Koch examines how to get the best from these powerful online tools, and draws attention to the ways in which misuse of them can sometimes lead to disaster.
Fight them on the breaches – combating data theft
Data theft from hospitality networks increased to unprecedented levels over the last year. Rod James looks at what operators are doing to increase security and reassure guests.