All articles by julian turner
julian turner
Modern measures for an evolving landscape – tackling cybercrime
From petty theft to terror threats and cybercrime, hotel security is evolving to keep pace with modern criminals. Darren Carter, head of security at Edwardian Hotels London and chair at the Institute of Hotel Security Management, tells Bradford Keen about using technology to stamp out crime and the need for hotel operators to collaborate to keep guests safe without hindering their stay.
The age of automation – technology and the hospitality industry
With next-day delivery and smartphones now ubiquitous, the time has come for the hospitality industry to fully embrace automation. However, recent examples have proved that operators often struggle to thread the needle between utility and novelty in this area. Greg Noone talks to Steve Cousins, CEO of robotics firm Savioke, and Mamie Peers of The Cosmopolitan Hotel in Las Vegas, about finding the right balance.
Blurred lines and changing times – the International Hotel Investment Forum Berlin
Brexit, President Trump, the rise of Airbnb – all were topics covered at the International Hotel Investment Forum Berlin. But despite such challenges to the marketplace, the mood at the event was one of cautious optimism, as Hotel Management International reports.
Show me the green – ecofriendliness vs cost-effectiveness
For newbuild hotels, finding an equilibrium between ecofriendliness and cost-effectiveness is a perennial challenge. Hotel Management International and Iris Ceramica invited European hotel development and design sector leaders for lunch at the Savoy to share their solutions.
A divergent portfolio – Carlson Rezidor’s diversification strategy
With 120 properties currently in development across EMEA, Carlson Rezidor Hotel Group is unmistakably in growth mode. Underpinning this is a strategy based on diversification, as Elie Younes, executive vice-president and chief development officer, explains.
Crème de la crème – Michael Gray
After almost 50 years in the hotel industry, Michael Gray retired from front-line service in March 2016. He began at Claridge’s, embarking upon a career that included stints in Paris, Singapore and Melbourne. Gray was appointed GM of the Churchill in 2004, adding the title of Hyatt International’s VP for UK and Ireland six years later. He remains the UK’s national delegate for EHMA.
HMI Dining Club talks green hotel development in London
Delegates from 18 hotel operators, owners and architecture firms gathered in London on 8 February for a lunch briefing event at the Savoy to discuss profitable and sustainable hotel building in Europe.
In the face of uncertainty – Deloitte’s 28th European Hotel Investment Conference
Deloitte’s 28th European Hotel Investment Conference saw some of the industry’s biggest names arrive in London to discuss how best to make opportunity out of uncertainty. Hotel Management International travelled to the Dorchester to hear from an array of hotel leaders, including Mandarin Oriental CEO James Riley and Mark Hoplamazian, president and CEO of Hyatt.
Northern lights – inside the Nordic hotel market
The Nordic hotel market remains underrepresented in the big international players’ portfolios but performance, especially in the region’s capitals, is buoyant. Local operators adept at running properties on tight margins are reaping the rewards. Bradford Keen speaks to Christian Kielgast, co-owner of Nordic Hotel Consulting, and Peter Tengström, CEO of Midstar, about the how the region is staying true to its roots.
Portrait of the artist – Adam Tihany
Heading up the redesign of The Breakers Resort in Palm Beach is only the latest instalment in a portfolio of prestige projects for Adam Tihany, including the Four Seasons Dubai, The Beverly Hills Hotel, Mandarin Oriental Geneva and a string of collaborations with top chefs. In an exclusive interview with Sarah Williams, Tihany looks back over a lustrous career and outlines a design philosophy devoted to the careful observation of human experience.