All articles by julian turner
julian turner
Safety not guaranteed? – the current state of hotel security
Seeking to help identify some of the industry’s most significant security challenges and to provide insight into current security practices and trends, ‘A Survey of the Current State of Hotel Security’ involved leading chief risk officers and security managers drawn from across the hospitality sector. AIG and Advisen share some of the findings with Hotel Management International.
Lord of the Manoir – Raymond Blanc
One of the most recognisable French chefs in the UK, Raymond Blanc has held two Michelin stars at his Oxfordshire hotel-restaurant for 29 years – not bad for a self-taught former barman. He talks to Nick Harman about the life-long passion for food that drives him.
Europe hotel overview – STR Global Hotel Market Forecast
The European hotel industry posted mixed results in year-on-year metrics for February 2015. Hotel Management International associate partner STR Global guides us through the numbers.
All that Jaz – Steigenberger Hotel Group CEO Puneet Chhatwal
The launch of lifestyle brand Jaz in the City is the latest in a series of moves firmly establishing Steigenberger Hotel Group on the international scene. Phin Foster speaks to CEO Puneet Chhatwal about targeting new demographics, the need for sustainable growth and his efforts to implement a culture that celebrates success.
At the forefront – the 2015 International Hotel Investment Forum
At the biggest conference in the global hospitality calendar, Hotel Management International gets to grips with an industry leaving the recession behind, to confront how the rise of new technologies is set to transform how we traditionally perceive of the sector.
Hospitable environment – sustainability strategy
Whatever standard a hotel decides to pursue, accreditation from a global body is becoming a key component of any successful sustainability strategy. Leaders from Mövenpick, IHG and Fairmont speak to Patrick Kingsland about striking a balance between in-house initiatives and industry standards.
The service game – the changing role of the concierge
The traditional role of the concierge has changed, with guests at luxury properties expecting increasingly tailored services. Gerardo Gabat, chief concierge at Kempinski Mall of the Emirates, and Ela Lanzanas, concierge supervisor at the Fairmont Dubai, explain how they accommodate every morally, legally and humanly possible request.
Italian job – the Marsa Malaz Kempinski
Inspired by Venice, located in Doha and designed by a Bangkok firm, the Marsa Malaz Kempinski has brought something entirely new to the Middle East. Oliver Hotham speaks with Khun Kongsak, project director at the Leo International Design Group, about his firm’s work on the Pearl’s very first five-star hotel, collaborating with developers and blending local styles with a classical aesthetic.
Asian fusion – Steve Leung’s design philosophy
Hong Kong-born architect and interior designer Steve Leung has won more than 100 design and corporate awards throughout his career, with commissions that include London’s Shangri-La at The Shard. His latest project, housed in Atlantis, The Palm Hotel & Resort, exemplifies an approach that has long fused the ethereal beauty of old China with the most modern of design touches. Elly Earls meets the contemporary style advocate to find out more about his hotel design philosophy.
The guest connection – next-generation hotel technology
Automation, intelligent design and connectivity are now the watchwords for hotel technology, resulting in a far simpler, more guest-driven experience than what was envisioned only a few years ago. James Wade speaks to IT leaders from Fairmont, Mandarin Oriental, and Hong Kong and Shanghai Hotels about shifting expectations, invisible innovation and keeping pace with customers.