All articles by Amit Thadani
Amit Thadani
Hospitality’s personalisation problem – and how to solve it
In hospitality the customer is king, but how can hotels ensure their customers feel like royalty when so many online relationships have been claimed by third-party sites? Franc Avila, clinical professor at Les Roches Global Hospitality Education, offers insights into ways hotels can bridge the gap between online and offline services.
A breath of fresh air
Traditionally, spa hotels conjure notions of luxury and indulgence, but with a recent surge in holistic therapies and the prioritising of wellness, not all follow this edict anymore. An increasing number of spa hotels are creating space for mental health, with sessions tailored to supporting mental wellbeing. Brooke Theis speaks to Julian Chapa, the wellness leader at Chablé Yucatan, Mexico, and Mahesh Natarajan, the chief operating officer at Ananda in the Himalayas, to find out more.
Sunny side up
Breakfast has always enjoyed a shining place in the hotel F&B firmament, offering guests comfort and convenience as they start their days. But with the pandemic forcing many high-end operators to offer more austere morning meals, might the days of the lavish buffet be numbered? Andrea Valentino talks to Professor Alex Susskind of Cornell University and Albert Rothman, vice-president of food and beverage at EOS Hospitality, to understand how Covid encouraged luxury hotels to adopt the offerings of their mid-market cousins, how the aftermath of the pandemic has seen an explosion of dynamic experiential breakfasts – and whether traditional big breakfasts might live to fight another day.
Contrasting fortunes for tourism? What we know and don’t know
Hotel Management International looks at STR’s latest consumer research findings, which have uncovered contrasting fortunes for tourism and hospitality.
The power to inspire
With the summer looking positive for hotels as hopeful travellers jet off, Panos Almyrantis, president of EHMA, shares his forecast for hospitality and the challenges facing it, as well as the priorities for EHMA going forward.
Lisbon hotels see strong performance post-pandemic as city’s popularity grows
With nearly 2,500 new hotel rooms due to open over the next 18 months the Portuguese capital of Lisbon will continue to attract keen interest from investors as the popularity of the city grows, according to a new report from HVS.
ADA Cosmetics presents sustainable Cosmetic Innovations at the EquipHotel
Paris (6 – 10 Nov), STAND PAV. 7.3 – F20
Under the motto “Surprising. Sustainable. Safe.”, ADA Cosmetics will present exciting new cosmetic brands and dispenser innovations at the upcoming EquipHotel in Paris Porte de Versailles.
Borealis Hotel Group joins forces with Bierwirth & Kluth
Borealis Hotel Group (“Borealis”, “BHG” or “the company”), a leading hospitality group headquartered in the Netherlands, is pleased to announce that Bierwirth & Kluth Hotel Management GmbH (“B&K”), a hotel operator in the DACH region, has joined the company. Parallel to the acquisition, BHG is proud that Atlantic Park Strategic Capital Fund (“AP” or “Atlantic Park”), a joint venture between General Atlantic and Iron Park Capital Partners, has joined the shareholder structure, alongside existing investor Three Hills Capital Partners (“THCP”) and the founders. In connection with this transaction, Matthew Bonanno, Managing Director at Atlantic Park, and Varun Bahri, Managing Director at Iron Park Capital Partners, have joined BHG’s Board of Directors.
Radisson Hotel Group achieves record growth year in Greece
Radisson Hotel Group announces a record year of growth for Greece with four signings and three openings to date, leading international development activity in the country. 2022 marks an impressive year for the Group as it continues to build on its growing trust from strategic investors and partners. With the signing of two hotels in Athens and two resorts in Mykonos and Skiathos, both of which also opened earlier this year, the Group’s portfolio now stands at seven hotels and resorts with more than 800 rooms in operation and under development.
Sani/Ikos Group enters new strategic partnership agreement with GIC valuing the business at €2.3bn
Thessaloniki – Sani/Ikos Group (SIG), the leading luxury beach resort group in the Mediterranean, and GIC, global institutional investor, have entered into a strategic partnership under which GIC will become the leading shareholder alongside SIG’s management team. The transaction values the Sani/Ikos Group at ?2.3 billion. The transaction is expected to close in the 4th quarter of 2022, subject to customary regulatory approval.