All articles by Amit Thadani

Amit Thadani

Aptech Customer Service Hailed as ‘Unparalleled’ and ‘Flawless’ by The Battery

User of Aptech’s PVNG enterprise accounting solution says the 50-year-old financial management company’s support team is extremely responsive, intelligent, and knowledgeable

Groups360 Promotes David Cheek to Chief Financial Officer

Nashville, TN, October 19, 2021 – Groups360, the leading online marketplace for meetings and events, today announces the promotion of David Cheek to chief financial officer, effective immediately. Cheek has been with the company since 2019, previously serving as corporate controller. He will now report directly to Kemp Gallineau, president and chief executive officer.

LG One:Quick, an innovative communication solution for new way of working

Designed for All Types of Business Usage Scenarios, the Unique Display Solution Redefines Work in the New Era

Radisson Hotel Group Implements IDeaS RevPlan across EMEA for Automated Forecasting Precision

147 Radisson Hotel Group properties invest in new technology to drive significant time savings and organisational alignment

Accor and Groups360 launch Instant Booking Solution for Groups

GROUPSYNC ENGAGE WILL OFFER REAL-TIME RATES AND AVAILABILITY FOR GROUP GUEST ROOMS AND MEETING SPACE AT ACCOR PROPERTIES WORLDWIDE

Winners announced for the Independent Hotel Show Awards

The winners have been announced for the 2021 Independent Hotel Show Awards, which took place on the first evening of the show at Olympia London.

DOES YOUR AV PARTNER BRING BROADCAST THINKING, DIGITAL ADVANCES, AND IMMERSIVE INNOVATIONS TO YOUR HOTEL’S MEETINGS AND EVENTS?

Here are five ways an AV production company with broadcast expertise can help hotels and convention facilities elevate virtual, hybrid, and live event experiences in today’s new normal.

IDeaS Introduces Profit Optimization for G3 RMS, Enabling Holistic Guest Value Maximization

Profit Optimization evaluates total revenues, profit margins and guest acquisition/servicing costs to capture most valuable bookings

Roll out recovery

The UK continues to lead the rest of Europe in terms of hotel occupancy recovery as the continent continues to roll out vaccines and slowly narrow the gap. STR looks at the figures behind Europe’s summer of hospitality and advises hoteliers on key booking trends to look out for as winter approaches.

No More Excuses for Poor Customer Service

Michelle Dutton, Percipient, looks at how a renewed focus on customer service excellence must be underpinned by a flexible yet robust business foundation.