All articles by Amit Thadani
Amit Thadani
Strength to strength
A symptom of a world recovering from a pandemic is on the rise in holiday-makers and business travel, much to the advantage of hotels as they accept guests and reaffirm partnerships and industry relations. As the year draws to a close, Panos Almyrantis, president of EHMA, shares an update on the association as he discusses state of the hotel industry and his aims for the future.
A passion for people and places
With over 30 years working in hospitality, Dimitris Manikis has had the opportunity to cover a variety of roles across the world before becoming president, Europe, Middle East, Eurasia and Africa, of Wyndham Hotel & Resorts in 2018. Phoebe Galbraith speaks with Manikis to find out his experience in the industry as he explains Wyndham’s commitment to embracing sustainability and development.
Surveying the Big Smoke
Hotel Management International looks at STR’s 2022 Independent Hotel Show Report to find out the latest performance recovery for London.
A view from the top
After the past couple of years, the 34th Deloitte European Hospitality Industry Conference is back and bigger than ever. Offering the chance for hotel operators and investors alike to connect and find out the latest trends, Amelia Fletcher attends and hears from an esteemed panel entitled ‘The View from the Top’ to find out how they’re making decisions for their businesses.
Rethinking rewarding loyalty
Loyalty programmes have become an essential tool in building a sustainable business in the hospitality sector, particularly during the pandemic, and Radisson Rewards is no exception. Radisson Hotel Group has just announced its new updated programme and Cristina Serra, global senior VP for brand, experience & customer strategy tells Jim Banks why it is more effective and more rewarding than ever.
A platform for hotel owners
HOFTEL was founded back in 2005 as a low-key network of hospitality real estate companies, allowing members to share insights and compare notes across brands and continents. Since then, the group has expanded to over 70 members with around $100bn of hospitality-related property. Simon Allison, chairman and CEO of HOFTEL, offers insight from the top of this global organisation.
Open innovation
Innovation technology has been a key topic for every sector over the past few years as the world collectively looks to the future. Susana Garrido, digitality & general education program manager, and senior lecturer in marketing at Les Roches, discusses the impact of innovative technology on the hotel industry.
Pandemic challenges
HFTP recently produced its 2022 Compensation and Benefits Survey, which provided the unique opportunity to gain insight into challenges faced by respondents during the historic pandemic and its after effects, as well as the solutions they employed throughout this time.
Service with a smile
According to a recent study by the American Hotel and Lodging Association (AHLA), a full 97% of hoteliers are currently experiencing staffing shortages, with the situation in Europe not much better. It goes without saying that these challenges are having serious consequences for operators. But beyond the current emergency, what can hoteliers do to actually find more staff? And with the increasing power of new technology, might the crisis be an opportunity as managers work to streamline operations? Andrea Valentino talks to Professor Liang Yu of George Washington University and Chip Rogers of the AHLA to learn more.
Meeting of the minds
As we reach the end of the year, hotel industry figures and organisations continue to make the most of their ability to meet up, network and celebrate as guests explore the world once again. Jane Pendlebury, CEO of HOSPA, reflects on this year’s annual HOSPACE conference, which focused on building future prosperity.